Updated 2026-07-09 · Member
If your payment went through but registration still shows "processing," refresh the page and check your registered events list after a bit. Reach out to support if it still hasn't updated after a while.
Seeing "processing" after you've already paid is unsettling, but in most cases your registration is fine and the page just hasn't caught up yet.
A "processing" message right after payment doesn't mean something went wrong. It usually just means the registration hasn't finished updating on screen yet. Checking your registered events list is the fastest way to confirm whether it went through.
If the event still isn't showing in your registered events list after a reasonable wait, reach out to support with the event name and roughly when you paid. We'll confirm your registration and sort out anything that needs fixing.
My payment went through. Does that mean I'm registered?
In most cases, yes. The "processing" message usually just means the page hasn't caught up yet. Check your registered events list to confirm.
How long should I wait before contacting support?
Give it a bit and check your registered events list again. If it still isn't showing after a while, contact support.
Will I be charged twice if I try registering again while it says processing?
Check your registered events list first rather than registering again. If you're not sure, contact support before trying a second time.
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