Changing or Canceling Your Plan

Updated 2026-07-09 · Member

You can upgrade, downgrade, or cancel your plan anytime from the My Subscription page: upgrades take effect immediately, downgrades take effect at the end of your billing period.

Everything about your plan, upgrading, downgrading, canceling, and billing, lives in one place: the My Subscription page in your account.

Changing your plan

  1. Go to My Subscription and select 'Change Plan.'
  2. You'll see all four tiers listed side by side with their limits, so you can compare before deciding.
  3. If you're upgrading, from Free to a paid tier, or to a higher paid tier, you'll be redirected to a secure checkout to complete the change.
  4. If you're downgrading to a lower paid tier, the change is scheduled for the end of your current billing period. You keep your current tier's access until then.
  5. If you're downgrading to Free, that's handled through a separate Cancel flow rather than the plan-change dialog.

Billing and receipts

Canceling doesn't cut you off right away. You keep whatever access your current plan includes until the period you already paid for ends.

Frequently asked

Will I lose access the moment I downgrade?

No. Downgrades to a lower paid tier take effect at the end of your current billing period. You keep your current tier's access until then.

Do I get a refund if I cancel?

No. Canceling keeps your access through the end of the current period, but there's no partial refund offered for the remaining time.

How do I update my card on file?

Use 'Manage Billing' on the My Subscription page. It opens a billing portal for payment methods.

Where can I find a receipt?

Check the Payment History card on My Subscription. Charges with an available receipt show a 'Receipt' link next to them.

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